Privacy Policy

Effective date: June 20, 2026

Muskingum County Accident & Injury Center ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. It applies to this website only.

1. Information we collect

Information you give us. When you fill out a form, request an appointment, or contact us, we may collect your name, email address, phone number, and any information you choose to include in a message.

Information collected automatically. Like most websites, we may automatically collect certain technical information when you visit, such as your IP address, browser type, device type, pages viewed, and the dates and times of your visits. We may collect this through cookies and similar technologies.

2. How we use your information

We use the information we collect to:

  • Respond to your inquiries and contact you about an appointment
  • Provide, operate, and improve the website
  • Understand how visitors use the site so we can make it better
  • Maintain the security of the site
  • Comply with the law

3. Cookies and analytics

We may use cookies and analytics tools to understand site traffic and usage. Cookies are small files stored on your device. You can set your browser to refuse cookies or alert you when they are used, though some parts of the site may not function properly without them.

4. How we share information

We do not sell your personal information. We may share information only as follows:

  • With service providers who help us operate the website and communicate with you, such as hosting providers, email delivery providers, and analytics providers, who may use it only to perform services for us
  • When required by law, such as in response to a valid legal request, or to protect our rights, safety, or property
  • In connection with a business transfer, such as a merger or sale, in which case we will require the information to remain protected

5. Health information

This website is an informational and marketing site. It is not a patient portal and is not intended for the exchange of detailed medical information. Please do not submit sensitive health details through website forms. Medical records created and maintained by the clinic in the course of your care are handled under our office's separate privacy practices and applicable law, not under this website policy.

6. Third-party links

This website may link to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of any site you visit.

7. Data retention

We keep the information we collect only as long as needed for the purposes described in this policy, to follow up with you, and to meet legal or recordkeeping requirements, after which we take reasonable steps to delete or de-identify it.

8. Data security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

9. Your choices and rights

You may ask us to access, correct, or delete the personal information you have provided through this website, and you may opt out of non-essential communications, by contacting us using the information below. Depending on where you live, you may have additional rights under your state's privacy laws, and we will honor those rights as required.

10. Children's privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

11. Do Not Track

Some browsers offer a "Do Not Track" setting. Because there is no common industry standard for responding to these signals, our site does not currently respond to them.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and post the updated policy on this page.

13. Contact us

Questions about this Privacy Policy or your information? Contact Muskingum County Accident & Injury Center, 2796 Maple Ave, Suite C, Zanesville, OH 43701, or call (740) 453-2900.